Privacy Policy

Effective Date: July 30, 2026

Welcome to Oogwy. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website, create an account, make a purchase, contact our customer support team, or otherwise interact with our services.

We believe that transparency is essential. This Privacy Policy is intended to help you understand what information we collect, why we collect it, how it is used, and the choices available to you regarding your personal information.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect information that helps us provide our products and services, improve your shopping experience, process transactions, and communicate with you effectively.

The information we collect may include personal information that you voluntarily provide, information collected automatically through your use of the website, and information received from trusted third-party service providers.

Personal Information You Provide

Depending on how you interact with our website, we may collect information including:

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Payment information
• Order history
• Customer service communications
• Account login credentials
• Product preferences
• Information you voluntarily submit through forms or surveys

You may choose not to provide certain information; however, doing so may limit your ability to purchase products or use certain website features.

Order Information

When you place an order, we collect information necessary to process and fulfill your purchase.

This may include:

• Purchased products
• Order number
• Order date
• Shipping details
• Billing details
• Payment confirmation
• Delivery status
• Returns or exchanges
• Customer support requests related to your purchase

Payment Information

Payments are processed securely through trusted payment service providers.

Oogwy does not store complete payment card numbers on our servers. Payment information is processed using industry-standard security measures by authorized payment processors.

Depending on the payment method selected, certain payment information may be collected directly by the payment provider in accordance with its own privacy practices.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through your browser or device.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Language preferences
• Time zone
• Pages visited
• Referral URLs
• Date and time of access
• Session duration
• Clickstream information
• Website interactions

This information helps us improve website functionality, maintain security, analyze website performance, and enhance user experience.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality and personalize your experience.

Cookies may be used to:

• Remember your preferences
• Maintain shopping cart contents
• Keep you signed in
• Improve website performance
• Analyze website traffic
• Measure marketing effectiveness
• Detect fraudulent activity
• Enhance website security

Most web browsers allow you to manage or disable cookies through browser settings. Please note that disabling cookies may affect certain website features.

How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing and fulfilling orders
• Verifying transactions
• Providing customer support
• Sending order confirmations
• Delivering shipping updates
• Responding to inquiries
• Managing customer accounts
• Preventing fraud
• Improving website performance
• Personalizing your shopping experience
• Maintaining website security
• Conducting internal analytics
• Complying with legal obligations
• Resolving disputes
• Enforcing our policies

We only use personal information in ways that are consistent with this Privacy Policy.

Marketing Communications

With your permission or where permitted by applicable law, we may send promotional communications regarding:

• New product releases
• Seasonal collections
• Exclusive offers
• Store announcements
• Promotional campaigns
• News about Oogwy

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send transactional emails related to your orders, account, or customer service requests.

Information Sharing

We value your privacy and do not sell your personal information.

However, we may share information when necessary with trusted third parties that assist in operating our business.

These may include:

• Payment processors
• Shipping carriers
• Website hosting providers
• Technology service providers
• Customer support platforms
• Fraud prevention services
• Analytics providers
• Marketing service providers

These third parties receive only the information necessary to perform their services and are expected to protect your information appropriately.

Shipping Partners

To deliver your purchases, shipping information may be shared with delivery providers, including:

• USPS
• UPS
• FedEx

Information shared may include:

• Recipient name
• Delivery address
• Contact information
• Shipment details

This information is used solely to complete delivery and provide shipment tracking.

Legal Requirements

We may disclose personal information when required to:

• Comply with applicable laws
• Respond to lawful requests from public authorities
• Protect our legal rights
• Prevent fraud
• Investigate suspected violations
• Protect the safety of customers or others
• Enforce our Terms of Service

Business Transfers

If Oogwy undergoes a merger, acquisition, sale of assets, restructuring, or similar business transaction, customer information may be transferred as part of that transaction, subject to applicable legal requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Our security practices may include:

• Secure website encryption
• Restricted access to personal information
• Security monitoring
• Fraud detection measures
• Secure payment processing
• Routine system maintenance

Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Provide customer support
• Maintain business records
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and business practices.

Your Privacy Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Access your personal information
• Correct inaccurate information
• Update your account details
• Request deletion of eligible information
• Request a copy of certain personal information
• Object to or restrict certain processing where applicable
• Withdraw consent where processing is based on consent

To exercise any applicable privacy rights, please contact us using the information provided below.

Children's Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

Parents or guardians who believe a child has provided personal information may contact us for assistance.

Third-Party Websites

Our website may contain links to third-party websites or services for your convenience.

Oogwy is not responsible for the privacy practices, security measures, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

Account Security

If you create an account with Oogwy, you are responsible for maintaining the confidentiality of your login credentials.

We recommend that you:

• Choose a strong password
• Keep your password confidential
• Sign out after using shared devices
• Notify us promptly if you suspect unauthorized access to your account

International Visitors

Our website is operated in the United States. If you access our website from another country, your information may be transferred to and processed in jurisdictions where data protection laws may differ from those in your location.

By using our services, you acknowledge that such transfers may occur as necessary to provide our services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or privacy practices.

When updates are made, the revised version will be posted on this page with a new effective date.

We encourage customers to review this Privacy Policy regularly to stay informed about how we protect personal information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us.

Company: Oogwy

Email: support@oogwy.com

Address: 22 Maywood Ln, Bristol, CT 06010-5919, United States

Customer Support Hours

We are committed to responding to privacy-related inquiries as promptly as possible and appreciate the opportunity to address your questions.

Your Trust Matters

Protecting your personal information is an important part of how Oogwy serves its customers. We are committed to maintaining responsible privacy practices, providing transparency about our data handling, and continuously working to safeguard the information you share with us. Thank you for choosing Oogwy and for placing your trust in our store.